Privacy Policy

Effective Date: 03/09/2026

This Privacy Policy explains how OFX.Coaching ("I", "me", or "my") collects, uses, stores, and protects your personal information when you use my website or purchase my coaching services.

1. Who I Am

OFX.Coaching

Email: contactolliefox@gmail.com

Website: https://ofx-coaching.base44.app

I am the data controller responsible for the personal information you provide.

2. Information I Collect

Depending on the service you purchase, I may collect:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Date of birth
  • Address (if provided)

Health & Fitness Information

  • Height and weight
  • Progress photos
  • Training history
  • Nutrition habits
  • Goals
  • Injury or medical information you choose to share

This information is only collected to provide personalised coaching.

Payment Information

Payments are processed securely by third-party payment providers. I do not store your full card details.

3. How Your Information Is Used

Your information is used to:

  • Deliver personalised coaching
  • Create training and nutrition plans
  • Track your progress
  • Communicate regarding your coaching
  • Process payments and manage subscriptions
  • Meet legal and accounting obligations

I will never sell your personal data to third parties.

4. Legal Basis for Processing

Under UK GDPR, I process your data because:

  • It is necessary to fulfil my contract with you.
  • You have given consent for health-related information.
  • I have legitimate business interests in providing and improving my services.
  • I am required to comply with legal obligations.

You may withdraw your consent for health data at any time, although this may affect my ability to provide coaching.

5. How Your Data Is Stored

Your information is stored securely using trusted digital platforms and password-protected systems.

I take reasonable steps to protect your data from unauthorised access, loss, or misuse.

6. How Long I Keep Your Data

I retain client records only for as long as necessary:

  • Coaching records: up to 6 years after services end
  • Payment records: as required by UK tax law
  • Emails and enquiries: up to 24 months if you do not become a client

7. Sharing Your Information

Your information may only be shared with trusted service providers necessary to operate my business, such as:

  • Payment processors
  • Secure cloud storage providers
  • Coaching or communication platforms

These providers are expected to protect your data and only process it on my behalf.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Request transfer of your data
  • Withdraw consent where applicable

To exercise any of these rights, email contactolliefox@gmail.com.

9. Cookies

My website may use cookies to improve functionality and analyse website traffic.

You can manage or disable cookies through your browser settings.

10. Changes to This Policy

I may update this Privacy Policy from time to time. The latest version will always be available on my website with the updated effective date.

11. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

OFX.Coaching

Email: contactolliefox@gmail.com

Website: https://ofx-coaching.base44.app

If you are not satisfied with how your data is handled, you also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).